The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy and Spacious
“The bedroom was incredibly spacious with a large bed that provided the best sleep I've had in ages.” view full review
Thoughtful Touches
“I really appreciated the complimentary afternoon drinks, which added a nice touch to our stay and helped us unwind.” view full review
Impressive Amenities
“The room was well-equipped with everything I needed, making my stay comfortable and enjoyable.” view full review
Great Entertainment Options
“The in-room media selections offered a great variety, ensuring I had plenty to watch after a long day of exploring.” view full review
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Hiking
Cycling
Services
Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Video games
Children's buffet
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Plunge pool
Indoor swimming pool
Sun loungers
Leisure/ TV room
Jacuzzi
Pool with view
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
525 Bay Street,
Toronto,
Canada,
M5G 2L2,
Ontario
Map view
525 Bay Street,
Toronto,
Canada,
M5G 2L2,
Ontario
City landmarks
290 Bremner Blvd
CN Tower
1.9
km
Aquarium
Ripley's Aquarium of Canada
1.8
km
Market
St. Lawrence Market
1.6
km
Museum
Royal Ontario Museum
2.0
km
Stadium
Hockey Hall of Fame
1.1
km
Gallery
Art Gallery of Ontario
970 m
Baseball Stadium
Rogers Centre
2.0
km
40 Bay St
Pro sports game
1.3
km
Museum
Casa Loma
3.3
km
235 Queens Quay W at Lower Simcoe St.
Harbourfront Centre
2.1
km
9 Trinity St
Distillery historic district
2.6
km
Stadium
Scotiabank Arena
1.4
km
Park
Queen's Park
1.1
km
Park
Allan Gardens
1.5
km
Monument
Campbell House Museum
680 m
250 Fort York Blvd
Fort York National Historic Site
2.4
km
317 Dundas St W
The AGO, Art Gallery of Ontario
880 m
Museum
The Grange
880 m
Church
St Michael's Cathedral Basilica
670 m
Museum
Textile Museum of Canada
970 m
Museum
Bata Shoe Museum
2.5
km
Church
Church of the Holy Trinity
670 m
Nearby
Shopping Area
CF Toronto Eaton Centre
400 m
Square
Nathan Phillips Square
320 m
Public Building
Toronto City Hall
380 m
Square
Yonge-Dundas Square
420 m
Public Building
Osgoode Hall
480 m
Public Building
Ontario Legislative Building
560 m
Museum
Mac Kenzie House Historic
550 m
60 Queen St W
Old City Hall
260 m
Restaurants
Trios Bistro Toronto
140 m
525 Bay St
3 Brewers
380 m
120 Adelaide St W Unit 100
St. Louis Bar & Grill
180 m
595 Bay St Unit #A09
Denny's
190 m
121 Dundas Street West
Don Don Izakaya
180 m
130 Dundas St W
Butter Baker
180 m
120 Dundas St W
Red Lobster
210 m
20 Dundas St W Atrium at the Bay
Japango
240 m
122 Elizabeth St
Suite 114
180 m
116 Dundas St W 3rd Floor
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Spacious rooms
Inconsistent service
Dining freshness concerns
7.8/10
Very good
Rooms
8.1
Location
9.1
Service
7.6
Dining
7.1
Guest reviews
7.8/10
based on 9 reviews
4/5
based on 1887 reviews
8.6
8.6/10 based on 1207 reviews
#31 of 142 hotels in Toronto based on Tripadvisor
Joseph
United Kingdom,
May
2024
8.0/10
The hotel is extremely well-located next to the Eaton Centre, making it super convenient for shopping and exploring the city. The rooms are clean and spacious, offering a great night's sleep; however, some mechanical noise caused a room change in the middle of the night. The service, while generally top-notch and friendly, showed some inconsistency, exemplified by a kind gentleman but less engaging staff. The dining options were good with a varied selection, but some items were left out too long. Overall, a great stay offering excellent value for money.
Rooms
8.0
The rooms are clean, not ultra-modern but offer all the necessary conveniences. The beds are large and very comfortable.
Service
7.0
The service was good overall, with friendly and accommodating staff, although some inconsistency was noticed in engagement.
Location
10.0
The location is unbeatable, right beside the Eaton Centre and within walking distance of many attractions. Perfect for city explorations.
Dining
7.0
The dining experience offered a wide range of choices, but some items were not fresh due to being left out for too long.
Facilities
8.0
The facilities meet expectations for a comfortable stay.
Great location
Inconsistent service
William
United Kingdom,
May
2024
7.6/10
The hotel has great rooms, with some noise disturbances at night, maybe a bit overpriced due to its location. The service is friendly and accommodating. The location is convenient for public transport and shopping. The dining options are varied and included in the rate, but could be expensive otherwise. The pool area is not very impressive, but the hotel is close to the theater. Overall, a decent stay with some minor drawbacks.
Rooms
7.0
The rooms were good, but not vacuumed during my stay. There was some noise from other guests late at night.
Service
9.0
The staff was very friendly and helpful, especially when they remembered my daughter's birthday celebration.
Location
8.0
The hotel is conveniently located near public transport and a shopping center, making it easy to get around.
Dining
8.0
The dining options were nice, especially the blueberries. It's great that it's included in the rate.
Facilities
6.0
The facilities were average, with a small and noisy pool, but the hotel is close to the theater.
friendly staff
noisy nights
Evan
United Kingdom,
March
2024
7.4/10
The hotel offers spacious rooms with a delightful city view and comfortable beds, equipped with modern amenities. While the rooms lack warmth and charm, they are still pleasant. The location is excellent, right in the heart of downtown, perfect for shopping at the Eaton Centre. However, service could be improved to ensure guests' safety and comfort. Dining could use enhancement for a better experience.
Rooms
8.0
The rooms are spacious and have comfortable beds with great Wi-Fi. They lack warmth and charm but are still enjoyable.
Service
6.0
Service could be improved to enhance safety and guest comfort.
Location
9.0
The hotel is in a very nice location with access to shopping mall and transportation networks, great for entertainment and dining.
Dining
7.0
The dining experience could be better to elevate the overall stay.
Facilities
7.0
The facilities are adequate but could be more inviting.
Harry
United Kingdom,
March
2024
7.8/10
The hotel rooms were nice, but not as bright as at the Marriott Harbourfront in Halifax. The double bed felt a bit narrow, and security checked the halls. However, the rooms were very clean, and housekeeping was accommodating with extra towels and coffee.
Rooms
8.0
The rooms were clean and well-serviced.
Service
7.0
The service was efficient and competent. Although not overly friendly, the staff were polite and extremely helpful with various requests like room service, car hire, dry cleaning, and valet parking.
Location
9.0
The hotel is conveniently located downtown Toronto, right beside the Eaton Centre, making it easy to access popular shopping spots and attractions.
Dining
7.0
The dining room had a friendly staff and a good selection on offer, although it did not quite meet the expectations of a top-tier hotel like Marriott in terms of variety and quality.
Facilities
The facilities were basic but functional, catering to essential needs during the stay.
Donald
United States,
March
2024
7.8/10
My stay at the hotel was delightful. The rooms were spacious and comfortable, with free WiFi and a large screen TV. However, our room wasn't ready when we arrived, which was a bit inconvenient. The location was fantastic, within walking distance to many downtown attractions, but there was a charge for internet, unlike other nearby hotels.
Rooms
8.0
The rooms were great—spacious and comfortable.
Service
7.0
The staff were all smiley and friendly, but there were some incidents with a group of drunk teenagers abusing the staff over the phone.
Location
9.0
The location was great too, within walking distance to many downtown attractions.
Dining
8.0
The dining experience was very good and convenient, though a bit expensive. I particularly enjoyed the omelettes.
Facilities
7.0
The facilities were good, but there was a charge for internet access which was a downside.
Ruth
United Kingdom,
February
2024
8.6/10
The hotel had clean and comfortable rooms, nicely furnished and very quiet despite being downtown, with a great location next to the Eaton shopping centre. The staff was always helpful with needs ranging from food to transportation. However, there were no dining options available. The location was fantastic for shopping, dining, and attractions, and the view from the 15th-floor room was fabulous.
Rooms
9.0
The room was large with a huge bed, sofa, and desk, offering a comfortable stay in a great downtown location.
Service
8.0
The service was very helpful and polite, accommodating my request for a later check-out with a personal touch.
Location
10.0
The location was fantastic within walking distance to the Eaton Center and Dundas Square, providing easy access to shopping and sightseeing.
Dining
5.0
There were no dining options available at the hotel, but the nearby dining experiences were fantastic with fresh and delicious offerings.
Facilities
7.0
Barbara
United States,
January
2024
8.2/10
I had a nice stay at the hotel. The rooms were comfortable, but a bit far from the elevators. The service was fantastic with incredibly helpful and friendly staff. The location was excellent, right next to the Eaton Centre and close to many attractions. The dining experience was good, but a bit pricey for what was offered.
Rooms
8.0
The room had a comfortable bed and couch. It was a bit far from the elevators, but overall cozy and well-equipped.
Service
9.0
The valet and the staff were awesome! They made my stay welcoming and pleasant.
Location
9.0
The location is awesome right next to the Eaton Centre and close to many venues and attractions. Perfect for exploring the city!
Dining
7.0
The dining options were good with a wide range to choose from, but I found the prices a bit on the higher side.
Facilities
8.0
The facilities were well-maintained, offering everything I needed for a comfortable stay.
great location
pricey dining
Paul
United Kingdom,
September
2023
8.0/10
The hotel is in a perfect location, close to major attractions and with warm staff. The rooms are beautifully decorated, clean, and quiet, offering a comfortable stay. However, the towels provided were small and a bit faded. The dining experience was above average in quality but slightly overpriced. Overall, a great value for your money.
Rooms
9.0
The rooms were nicely decorated and quite comfortable, clean, and quiet.
Service
8.0
The service was extremely friendly and thorough, with helpful staff, except for housekeeping lacking a bit of enthusiasm.
Location
9.0
The hotel's location is unbeatable for exploring Downtown, with the Eaton Centre mall right next door. Close to shopping centers and many dining options.
Dining
7.0
The dining experience was very good, with nice dinner options but slightly pricy.
Facilities
7.0
Facilities at the hotel were satisfactory.
Alice
United States,
May
2023
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and well-furnished, although not quite as bright and modern as I had hoped for after staying at a different hotel recently. The bed and pillows were comfortable, and the cleanliness was top-notch. The service was generally excellent, with friendly and helpful staff, but there was a minor issue with luggage handling. The location was fantastic, being close to many attractions and venues. The dining experience had its ups and downs, offering a wide range of choices but not meeting the expectations of a 4-star rating. The facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms were clean, large, and well-furnished.
Service
7.0
The staff was friendly and generally very helpful, although there was a slight mishap with luggage handling.
Location
9.0
The hotel's location is excellent, close to downtown shops, restaurants, and major venues.
Dining
6.0
The dining experience offered a wide range of choices but fell short of the standards expected from a 4-star establishment.
Facilities
7.0
The hotel facilities were satisfactory for a comfortable stay.
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